Memo's from The President of Superior Windows & Doors

So not a day goes by after writing my blog post about the slime balls questionable sales tactics of Penguin Windows when I get a phone call from a woman in Ashland Oregon.  She had spent 4 hours the day before with some guy from Evans Glass of Seattle.  She was suspicous and called me to see if I knew who they were.  I had not heard of them.  I gave her a quote on one of her windows, $195.00, and she tells me that they quoted her $1000 for the same one window.  I asked her how she found them.  She says that they were going door to door and stopped by her home.  Same sales tactics as Penguin.

Consumer Protection Hotline
1-877-877-9392
consumer.hotline@doj.state.or.us
https://www.doj.state.or.us/finfraud/concompform.shtml

So I looked these guys up on the internet and found out they ARE another bunch of slime balls people with questionable sales tactics.  They even have an "F" with the Better Business Bureau.  So here's a few snippets about these jerks.

BUYER BEWARE

I've read the claims on here against this company and I can say Most all of them are true. Commissions often do not get paid because the job "cancelled" according to the company, however when you drive by the home the windows were installed. I have witnessed this personally. They make outrageous claims about their product, promoting it as a European designed window yet it is nothing more than an LBL window with a piece of aluminum stuck in the top of the frame, and different weatherstripping. European?, how about Troutdale Oregon. I left the company almost 5 months ago and still Have not been paid all that was owed me, oh yeah and those" cancels? I have driven by myself and spoke to the clients and their windows were installed and the client never cancelled or even attempted to cancel. Next step is to talk to my attorney.

They came to our house!! They were EXTREMELY aggressive. When we told them we weren’t interested, they got even more aggressive and rude. They wouldn’t leave it alone.

I was (much to my chagrin) one of their customers. Evans claims they have a 100% customer satisfaction guarantee, but I'm forced to conclude that this is simply a lie... we certainly haven't seen a penny of *our* money returned, and we're now going through the Construction Contractor's Board process to gain access to their bond (though Evans Glass is doing their damnedest to prolong the process).

BTW, the windows were shoddy, the installation looks like it was done by monkeys, and virtually every claim made to us in the sales presentation (You'll save at least 40% on your energy bills! We manufacture and install all our own windows! We installed all of the windows for Sears corporate buildings! Our windows are the most efficient on the market! You'll get a bunch of fantastic discounts... today only!) turned out to be absolutely false.

Evans Glass is a scam. Just last month it settled with the attorney general for $85,000 to avoid losing a deceptive practices lawsuit.

Lie: Evans Glass manufactures the Eurocraft window.
Truth: The "Eurocraft Window" is manufactured by VPI in Washington and LBL in Oregan. Evans Glass is just a reseller of the VPI Window which it marks up by a factor of 10x to 15x and tries to convince people is an original product.

Lie: Evans Glass was given the "2009 Best Choice Award" by Builder/Architect magazine.
Truth: More fraudulent marketing materials . Builder/Architect magazine is just a Eurocraft advertisement that Evans Glass created and tried to pass off as a 3rd party publication.

Longview city officials have alleged that a Seattle-based glass installation company is misusing the city’s name in telephone sales pitches.

The issue arose when Mary Jane Melink, a three-year Longview city councilwoman, received a call at home July 25 from a sales representative from Evans Glass selling window panes. The salesperson told Melink she could get $150 off per window because the company had a deal with the city to promote energy conservation, Melink said.

Melink didn’t recognize the program with the city. She asked the salesperson more details about the program and which department offered it, she said.

“Of course, they couldn’t answer my questions,” Melink said.

So Melink called City Hall and confirmed no such partnership existed. She filed a police report last week.